NQNextUp app for iPhone and iPad

Our newly launched product NQNextup is an mobile application that is used mainly to call customers waiting in the QMS flow (Queue and Management System). The points listed below are a part of the standard version, and both design and functions can be customized to fit specific needs of the customer.

Functions (Standard):
Call next customer
Forward customers to another workstation along with a text message
Put customers on hold
Alert the back office in case of needed assistance at the workstation
Direct customers to a different service type
Text message registration

Case history of customer activities using case codes

Statistics Information (Standard):
Number of waiting customers
Waiting time
Current status
Name of queues